Privacy Policy

Effective Date: 07/07/26

SEB Electrical (Hull) LTD ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

SEB Electrical (Hull) LTD provides professional electrical installation, maintenance, testing, inspection, and repair services to residential, commercial, and industrial customers throughout Hull and the surrounding areas.

2. Information We Collect

We may collect the following personal information when you use our website:

Name
Email address
Telephone number
Property address (where relevant)
Details provided through our contact or quotation forms
Any correspondence you send to us

We may also automatically collect certain technical information, including:

IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of your visit
Website usage data collected through cookies

3. How We Use Your Information

We use your information to:

Respond to enquiries and provide quotations
Arrange appointments and deliver our electrical services
Communicate with you regarding your enquiry or ongoing work
Improve our website and customer experience
Maintain business records
Meet our legal and regulatory obligations
Prevent fraud and protect our business

We only process your personal information where we have a lawful basis to do so under UK data protection legislation.

4. Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.

Cookies may be used to:

Remember your preferences
Improve website functionality
Analyse website traffic
Monitor website performance

You can manage or disable cookies through your browser settings at any time.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only where necessary with:

Trusted service providers who assist in operating our business or website
Professional advisers, including accountants or legal advisers
Government authorities or regulators where required by law

All third parties are required to protect your information and only process it for legitimate business purposes.

6. Data Security

We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse, or disclosure.

While we work hard to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and tax requirements.

When information is no longer required, it will be securely deleted or destroyed.

8. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where applicable
Restrict or object to processing
Withdraw consent where processing is based on consent
Request transfer of your data to another organisation where applicable

To exercise any of these rights, please contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed towards children under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices. Any updates will be published on this page together with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

SEB Electrical (Hull) LTD

Email: office@sebelectricalltd.co.uk

Telephone: 01482 765427

Website: [Insert Website Address]

If you are not satisfied with our response, you may contact the Information Commissioner's Office (ICO), the UK's independent authority for data protection matters.